/*!
 * OpsIQ WHMCS Addon Module
 *
 * @package   OpsIQ
 * @author    Nabtech
 * @copyright Copyright (c) 2026 Nabtech Digitalnet Limited www.nabtech.co . All rights reserved.
 * @license   Proprietary Commercial License
 * @version   1.2.0
 *
 * This file is part of OpsIQ, a commercial WHMCS addon owned by Nabtech.
 * The software is licensed, not sold. Unauthorized copying, modification,
 * distribution, resale, sublicensing, reverse engineering, license bypass,
 * or removal of this notice is prohibited without prior written permission
 * from Nabtech.
 */

/* -------- Root shell -------- */
#opsiq-client-widget-v2{
  position:fixed;z-index:2147481000;
  font-family:-apple-system,BlinkMacSystemFont,"SF Pro Display","SF Pro Text",Inter,ui-sans-serif,system-ui,"Segoe UI",Roboto,sans-serif;
  font-size:var(--opsiq-font-size,14px);
  color:var(--opsiq-text,#0f172a);
  width:0;height:0;pointer-events:none;inset:auto;
  -webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;
  --opsiq-blur: 22px;
  --opsiq-glass-alpha: .72;
  --opsiq-glass-border: rgba(255,255,255,.55);
  --opsiq-shadow-lg: 0 30px 80px -20px rgba(15,23,42,.35), 0 10px 30px -10px rgba(15,23,42,.18);
  --opsiq-shadow-md: 0 12px 32px -8px rgba(15,23,42,.25), 0 4px 12px -4px rgba(15,23,42,.12);
  --opsiq-shadow-sm: 0 4px 14px rgba(15,23,42,.12);
  --opsiq-fab-grad-start: var(--opsiq-fab-bg, #6366f1);
  --opsiq-fab-grad-end: var(--opsiq-fab-bg-2, #a855f7);
  --opsiq-header-grad-start: var(--opsiq-header, #0f172a);
  --opsiq-header-grad-end: var(--opsiq-header-2, #334155);
  --opsiq-button-grad-start: var(--opsiq-button, #6366f1);
  --opsiq-button-grad-end: var(--opsiq-button-2, #8b5cf6);
}
#opsiq-client-widget-v2 *,
#opsiq-client-widget-v2 *:before,
#opsiq-client-widget-v2 *:after{box-sizing:border-box}
#opsiq-client-widget-v2.opsiq-no-anim *{animation:none!important;transition:none!important}
#opsiq-client-widget-v2 .opsiq-client-fab,
#opsiq-client-widget-v2 .opsiq-client-panel,
#opsiq-client-widget-v2 .opsiq-client-overlay,
#opsiq-client-widget-v2 .opsiq-welcome-teaser {pointer-events:auto}

/* Dark theme override — applied via .opsiq-theme-dark */
#opsiq-client-widget-v2.opsiq-theme-dark{
  --opsiq-glass-border: rgba(255,255,255,.08);
  --opsiq-shadow-lg: 0 30px 80px -20px rgba(0,0,0,.6), 0 10px 30px -10px rgba(0,0,0,.4);
  --opsiq-shadow-md: 0 12px 32px -8px rgba(0,0,0,.5);
}


/* --- Remove browser default click/focus borders --- */
#opsiq-client-widget-v2 button,
#opsiq-client-widget-v2 .opsiq-welcome-teaser-content {
  outline: none !important;
  -webkit-tap-highlight-color: transparent !important;
}

#opsiq-client-widget-v2 button:focus,
#opsiq-client-widget-v2 button:focus-visible,
#opsiq-client-widget-v2 .opsiq-welcome-teaser-content:focus,
#opsiq-client-widget-v2 .opsiq-welcome-teaser-content:active {
  outline: none !important;
}
/* -------- Positions -------- */
#opsiq-client-widget-v2.opsiq-pos-bottom-right{right:max(20px, env(safe-area-inset-right) + 20px);bottom:max(20px, env(safe-area-inset-bottom) + 20px)}
#opsiq-client-widget-v2.opsiq-pos-bottom-left{left:max(20px, env(safe-area-inset-left) + 20px);bottom:max(20px, env(safe-area-inset-bottom) + 20px)}
#opsiq-client-widget-v2.opsiq-pos-top-right{right:max(20px, env(safe-area-inset-right) + 20px);top:max(20px, env(safe-area-inset-top) + 20px)}
#opsiq-client-widget-v2.opsiq-pos-top-left{left:max(20px, env(safe-area-inset-left) + 20px);top:max(20px, env(safe-area-inset-top) + 20px)}
#opsiq-client-widget-v2.opsiq-pos-middle-right{right:22px;top:50%}
#opsiq-client-widget-v2.opsiq-pos-middle-left{left:22px;top:50%}
#opsiq-client-widget-v2.opsiq-pos-center{left:50%;top:50%}

/* -------- Floating Action Button (FAB) -------- */
.opsiq-client-fab{
  position:fixed;z-index:2147481002;
  width:64px;height:64px;min-width:64px;min-height:64px;
  border:none;
  border-radius:20px;
  background:linear-gradient(135deg, var(--opsiq-fab-grad-start), var(--opsiq-fab-grad-end));
  color:var(--opsiq-fab-text,#fff);
  display:flex;align-items:center;justify-content:center;
  cursor:pointer;
  box-shadow:
    0 10px 30px -6px color-mix(in srgb, var(--opsiq-fab-grad-start) 55%, transparent),
    0 6px 12px -4px rgba(15,23,42,.18),
    inset 0 1px 0 rgba(255,255,255,.28);
  transition:transform .22s cubic-bezier(.34,1.56,.64,1), box-shadow .2s ease;
  isolation:isolate;
  overflow:visible;
}
.opsiq-client-fab:hover{transform:translateY(-2px) scale(1.03)}
.opsiq-client-fab:active{transform:scale(.96)}
.opsiq-client-fab:before{
  content:'';position:absolute;inset:0;border-radius:inherit;
  background:linear-gradient(180deg, rgba(255,255,255,.3), rgba(255,255,255,0) 55%);
  pointer-events:none;z-index:1;
}
.opsiq-client-fab-icon{position:relative;z-index:2;font-size:28px;display:flex;align-items:center;justify-content:center;line-height:1}
.opsiq-client-fab-icon img,
.opsiq-client-brand-icon img,
.opsiq-client-brand-avatar img{width:100%;height:100%;object-fit:cover;border-radius:inherit;display:block}
.opsiq-client-fab-pulse{
  position:absolute;inset:-6px;border-radius:26px;
  background:linear-gradient(135deg, var(--opsiq-fab-grad-start), var(--opsiq-fab-grad-end));
  opacity:.35;z-index:0;
  animation:opsiqPulse 2.4s ease-out infinite;
  filter:blur(2px);
}
@keyframes opsiqPulse{
  0%{transform:scale(.94);opacity:.38}
  70%{transform:scale(1.25);opacity:0}
  100%{transform:scale(1.25);opacity:0}
}
#opsiq-client-widget-v2.opsiq-no-anim .opsiq-client-fab-pulse{display:none}

/* FAB unread badge */
.opsiq-client-fab-badge{
  position:absolute;top:-4px;right:-4px;z-index:3;
  min-width:22px;height:22px;padding:0 6px;border-radius:999px;
  background:#ef4444;color:#fff;
  font-size:11px;font-weight:800;line-height:22px;text-align:center;
  box-shadow:0 4px 10px rgba(239,68,68,.45);
  display:none;
}
.opsiq-client-fab.has-unread .opsiq-client-fab-badge{display:block}

/* Launcher shape variants */
.opsiq-icon-circle .opsiq-client-fab,
.opsiq-icon-circle .opsiq-client-brand-icon,
.opsiq-icon-circle .opsiq-client-brand-avatar{border-radius:999px}
.opsiq-icon-square .opsiq-client-fab,
.opsiq-icon-square .opsiq-client-brand-icon{border-radius:14px}
.opsiq-icon-rounded .opsiq-client-fab{border-radius:20px}
.opsiq-icon-pill .opsiq-client-fab{border-radius:999px;width:auto;min-width:64px;padding:0 22px 0 16px;gap:10px}
.opsiq-icon-pill .opsiq-client-fab .opsiq-pill-label{
  position:relative;z-index:2;font-weight:700;font-size:14px;color:inherit;white-space:nowrap;
}
.opsiq-client-fab .opsiq-pill-label{display:none}
.opsiq-icon-pill .opsiq-client-fab .opsiq-pill-label{display:inline}

#opsiq-client-widget-v2.widget-open .opsiq-client-fab{display:flex!important}
.opsiq-client-fab.active .opsiq-client-fab-icon{animation:opsiqFabClose .25s ease-out}
@keyframes opsiqFabClose{from{transform:rotate(-180deg) scale(.6);opacity:0}to{transform:none;opacity:1}}

/* FAB position pinning */
.opsiq-pos-bottom-right .opsiq-client-fab{right:20px;bottom:20px}
.opsiq-pos-bottom-left  .opsiq-client-fab{left:20px; bottom:20px}
.opsiq-pos-top-right    .opsiq-client-fab{right:20px;top:20px}
.opsiq-pos-top-left     .opsiq-client-fab{left:20px; top:20px}
.opsiq-pos-middle-right .opsiq-client-fab{right:20px;top:50%;transform:translateY(-50%)}
.opsiq-pos-middle-left  .opsiq-client-fab{left:20px; top:50%;transform:translateY(-50%)}
.opsiq-pos-center       .opsiq-client-fab{left:50%; top:50%;transform:translate(-50%,-50%)}

.opsiq-welcome-teaser{
  position:fixed;
  right:96px;
  bottom:118px;
  width:min(290px, calc(100vw - 34px));
  min-height:84px;
  background:var(--opsiq-welcome-popup-bg,#ffffff);
  color:var(--opsiq-welcome-popup-text,#667281);
  border-radius:12px;
  box-shadow:0 14px 38px rgba(2,8,23,.16);
  padding:14px 16px 16px;
  z-index:2147482998;
  border:1px solid rgba(15,23,42,.06);
  cursor:pointer;
}
.opsiq-welcome-teaser-name{
  color:var(--opsiq-text,#24292f);
  font-size:12px;
  font-weight:800;
  line-height:1.2;
  margin:0 28px 8px 0;
}
.opsiq-welcome-teaser-body{
  color:var(--opsiq-welcome-popup-text,#667281);
  font-size:var(--opsiq-welcome-popup-font-size,14px);
  line-height:1.6;
  white-space:pre-wrap;
}
.opsiq-welcome-teaser-close{
  position:absolute;
  top:10px;
  right:10px;
  width:22px;
  height:22px;
  border:0;
  background:transparent;
  color:#8f96a3;
  font-size:22px;
  line-height:1;
  cursor:pointer;
  padding:0;
}
.opsiq-welcome-teaser-close:hover{color:#5f6b7a}
.opsiq-welcome-teaser-tail{
  position:absolute;
  bottom:-10px;
  width:20px;
  height:20px;
  background:var(--opsiq-welcome-popup-bg,#ffffff);
  border-right:1px solid rgba(15,23,42,.06);
  border-bottom:1px solid rgba(15,23,42,.06);
  transform:rotate(45deg);
  box-shadow:8px 8px 18px rgba(2,8,23,.06);
}
.opsiq-welcome-teaser[data-launcher-side="left"] .opsiq-welcome-teaser-tail{
  left:calc(var(--opsiq-teaser-tail-center, 46px) - 10px);
}
.opsiq-welcome-teaser[data-launcher-side="right"] .opsiq-welcome-teaser-tail{
  left:calc(var(--opsiq-teaser-tail-center, 204px) - 10px);
}
/* -------- Overlay -------- */
/* -------- Overlay -------- */
.opsiq-client-overlay {
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, .0);
  display: none;
  transition: background .22s ease;
  pointer-events: none; /* Ensures clicks pass through if it ever renders on desktop */
}

@media (max-width: 640px) {
  .opsiq-client-overlay.open {
    display: block;
    pointer-events: auto; /* Restores click-to-close functionality on mobile */
    background: rgba(15, 23, 42, .32);
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
  }
}

/* -------- Panel — the glass card -------- */
.opsiq-client-panel{
  position:fixed;z-index:2147481001;
  width:min(var(--opsiq-panel-width, 420px), calc(100vw - 28px));
  height:min(var(--opsiq-panel-height, 680px), calc(100vh - 28px));
  display:none;flex-direction:column;overflow:hidden;
  border-radius:calc(var(--opsiq-radius, 24px) + 4px);
  background:linear-gradient(180deg, color-mix(in srgb, var(--opsiq-bg, #ffffff) 92%, transparent), color-mix(in srgb, var(--opsiq-bg, #ffffff) 80%, transparent));
  border:1px solid var(--opsiq-glass-border);
  box-shadow:var(--opsiq-shadow-lg);
  max-width:calc(100vw - 24px);max-height:calc(100vh - 24px);
  color:var(--opsiq-text);
}

/* Glassmorphism */
#opsiq-client-widget-v2:not(.opsiq-no-glass) .opsiq-client-panel{
  background:linear-gradient(180deg,
      color-mix(in srgb, var(--opsiq-bg, #ffffff) calc(var(--opsiq-glass-alpha) * 100%), transparent),
      color-mix(in srgb, var(--opsiq-bg, #ffffff) calc((var(--opsiq-glass-alpha) - .15) * 100%), transparent));
  backdrop-filter:blur(var(--opsiq-blur)) saturate(1.6);
  -webkit-backdrop-filter:blur(var(--opsiq-blur)) saturate(1.6);
}
.opsiq-client-panel.open{display:flex;animation:opsiqPanelIn .32s cubic-bezier(.22,1,.36,1)}
@keyframes opsiqPanelIn{
  from{opacity:0;transform:translateY(14px) scale(.97);filter:blur(6px)}
  to{opacity:1;transform:none;filter:none}
}

/* Dark theme panel */
#opsiq-client-widget-v2.opsiq-theme-dark .opsiq-client-panel{
  background:linear-gradient(180deg, rgba(15,23,42,.78), rgba(15,23,42,.62));
  border-color:rgba(255,255,255,.08);
  color:#e5e7eb;
}

/* -------- Header -------- */
.opsiq-client-head{
  position:relative;
  padding:18px 18px 16px;
  background:linear-gradient(135deg, var(--opsiq-header-grad-start), var(--opsiq-header-grad-end));
  color:#fff;
  display:flex;align-items:flex-start;justify-content:space-between;gap:12px;
  isolation:isolate;
}
.opsiq-client-head > .opsiq-client-brand,
.opsiq-client-head:before{border-radius:inherit}
.opsiq-client-head:before{
  overflow:hidden;
}
.opsiq-client-head:before{
  content:'';position:absolute;inset:0;pointer-events:none;z-index:0;
  background:
    radial-gradient(circle at 10% 0%, rgba(255,255,255,.18), transparent 40%),
    radial-gradient(circle at 100% 100%, rgba(255,255,255,.08), transparent 50%);
}
.opsiq-client-head > *{position:relative;z-index:1}
.opsiq-client-brand{display:flex;align-items:center;gap:12px;min-width:0}
.opsiq-client-brand-avatar,
.opsiq-client-brand-icon{
  width:44px;height:44px;border-radius:14px;
  background:rgba(255,255,255,.16);
  display:flex;align-items:center;justify-content:center;
  font-size:20px;overflow:hidden;flex:0 0 44px;
  border:1px solid rgba(255,255,255,.22);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.22);
  position:relative;
}
.opsiq-client-brand-avatar.has-presence:after{
  content:'';position:absolute;right:-2px;bottom:-2px;
  width:12px;height:12px;border-radius:999px;
  background:#22c55e;border:2px solid var(--opsiq-header-grad-start);
}
.opsiq-client-brand-copy{min-width:0}
.opsiq-client-brand-copy strong{display:block;font-size:15px;line-height:1.25;font-weight:700;letter-spacing:-.01em}
.opsiq-client-brand-copy span{display:block;font-size:12px;opacity:.88;max-width:260px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px;font-weight:500}
.opsiq-client-head-actions{display:flex;gap:8px;align-items:center}

.opsiq-client-headbtn{
  width:34px;height:34px;border:none;border-radius:11px;
  background:rgba(255,255,255,.14);color:#fff;
  font-size:16px;cursor:pointer;
  display:inline-flex;align-items:center;justify-content:center;
  transition:background .15s ease, transform .15s ease;
  backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);
}
.opsiq-client-headbtn:hover{background:rgba(255,255,255,.24);transform:translateY(-1px)}
.opsiq-client-headbtn:active{transform:scale(.94)}

/* Restart confirmation popover */
.opsiq-client-confirmwrap{position:relative}
.opsiq-client-popconfirm{
  position:absolute;
  inset:0;
  z-index:50;
  display:flex;align-items:center;justify-content:center;
  padding:10px;
  background:transparent;
  animation:opsiqConfirmIn .18s ease-out;
  pointer-events:none;
}
.opsiq-client-popconfirm-card{pointer-events:auto}
@keyframes opsiqConfirmIn{from{opacity:0}to{opacity:1}}
.opsiq-client-popconfirm-card{
  width:100%;max-width:220px;
  padding:12px 13px;
  border-radius:13px;
  background:#ffffff;color:#0f172a;
  box-shadow:0 20px 50px -12px rgba(0,0,0,.4), 0 8px 16px rgba(0,0,0,.15);
  border:1px solid rgba(15,23,42,.08);
}
#opsiq-client-widget-v2.opsiq-theme-dark .opsiq-client-popconfirm-card{
  background:#1e293b;color:#e2e8f0;border-color:rgba(255,255,255,.08);
}
.opsiq-client-popconfirm-copy{font-size:12.5px;font-weight:700;line-height:1.3}
.opsiq-client-popconfirm-sub{margin-top:4px;font-size:11px;line-height:1.45;opacity:.7}
.opsiq-client-popconfirm-actions{margin-top:11px;display:flex;justify-content:flex-end;gap:6px}
.opsiq-client-popbtn{height:28px;padding:0 11px;border-radius:8px;border:1px solid transparent;font:inherit;font-size:11px;font-weight:700;cursor:pointer;transition:all .15s ease}
.opsiq-client-popbtn.ghost{background:rgba(15,23,42,.06);color:inherit;border-color:rgba(15,23,42,.1)}
.opsiq-client-popbtn.ghost:hover{background:rgba(15,23,42,.1)}
.opsiq-client-popbtn.primary{background:linear-gradient(135deg, var(--opsiq-fab-grad-start,#6366f1), var(--opsiq-fab-grad-end,#8b5cf6));color:#fff;border:none;box-shadow:0 6px 14px -2px color-mix(in srgb, var(--opsiq-fab-grad-start,#6366f1) 50%, transparent)}
.opsiq-client-popbtn.primary:hover{transform:translateY(-1px)}
#opsiq-client-widget-v2.opsiq-theme-dark .opsiq-client-popbtn.ghost{background:rgba(255,255,255,.08);border-color:rgba(255,255,255,.12)}
.opsiq-client-popconfirm-copy{font-size:12px;font-weight:700;line-height:1.35}
.opsiq-client-popconfirm-sub{margin-top:5px;font-size:11px;line-height:1.45;color:rgba(255,255,255,.74)}
.opsiq-client-popconfirm-actions{margin-top:10px;display:flex;justify-content:flex-end;gap:8px}
.opsiq-client-popbtn{height:30px;padding:0 12px;border-radius:9px;border:1px solid transparent;font:inherit;font-size:11px;font-weight:700;cursor:pointer;transition:all .15s ease}
.opsiq-client-popbtn.ghost{background:rgba(255,255,255,.08);color:#fff;border-color:rgba(255,255,255,.16)}
.opsiq-client-popbtn.ghost:hover{background:rgba(255,255,255,.14)}
.opsiq-client-popbtn.primary{background:#fff;color:#0f172a}
.opsiq-client-popbtn.primary:hover{background:#f1f5f9}

/* -------- Status bar -------- */
.opsiq-client-statusbar{
  padding:11px 16px;
  display:flex;align-items:center;justify-content:space-between;gap:12px;
  border-bottom:1px solid color-mix(in srgb, var(--opsiq-border, #e2e8f0) 60%, transparent);
  background:color-mix(in srgb, var(--opsiq-bg, #ffffff) 55%, transparent);
  backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);
}
.opsiq-chip-pill{
  display:inline-flex;align-items:center;gap:7px;
  padding:6px 11px;border-radius:999px;
  background:var(--opsiq-chip-bg, rgba(99,102,241,.1));
  color:var(--opsiq-chip-text, #4338ca);
  font-size:11.5px;font-weight:700;letter-spacing:.01em;
  border:1px solid color-mix(in srgb, var(--opsiq-chip-bg, #eef2ff) 65%, transparent);
}
.opsiq-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.18);animation:opsiqDot 2.2s ease-in-out infinite}
.opsiq-chip-pill.human .opsiq-dot{background:#f59e0b;box-shadow:0 0 0 3px rgba(245,158,11,.2)}
@keyframes opsiqDot{0%,100%{opacity:1}50%{opacity:.55}}
.opsiq-client-threadlabel{font-size:11px;color:var(--opsiq-muted,#64748b);font-weight:600;letter-spacing:.02em}

/* -------- Alerts -------- */
.opsiq-client-alert{
  margin:12px 16px 0;padding:10px 12px;border-radius:12px;font-size:12px;line-height:1.5;
  background:#eef2ff;color:#3730a3;border:1px solid #c7d2fe;
  backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);
}
.opsiq-client-alert.error{background:rgba(254,226,226,.85);color:#b91c1c;border-color:rgba(252,165,165,.7)}
.opsiq-client-alert.info{background:rgba(219,234,254,.85);color:#1d4ed8;border-color:rgba(147,197,253,.7)}

/* -------- Message list -------- */
.opsiq-client-messages{
  flex:1;overflow:auto;padding:14px 16px 8px;
  display:flex;flex-direction:column;gap:10px;
  background:
    radial-gradient(circle at 0% 0%, color-mix(in srgb, var(--opsiq-header-grad-start, #6366f1) 10%, transparent), transparent 28%),
    radial-gradient(circle at 100% 100%, color-mix(in srgb, var(--opsiq-header-grad-end, #8b5cf6) 8%, transparent), transparent 28%);
  scroll-behavior:smooth;
}
.opsiq-client-messages::-webkit-scrollbar{width:6px}
.opsiq-client-messages::-webkit-scrollbar-thumb{background:rgba(100,116,139,.3);border-radius:999px}
.opsiq-client-messages::-webkit-scrollbar-thumb:hover{background:rgba(100,116,139,.5)}

.opsiq-msg-row{display:flex;gap:10px;align-items:flex-end;max-width:100%;animation:opsiqMsgIn .28s cubic-bezier(.22,1,.36,1)}
.opsiq-msg-row.client{justify-content:flex-end}
@keyframes opsiqMsgIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}

.opsiq-msg-avatar{
  width:30px;height:30px;border-radius:10px;
  display:flex;align-items:center;justify-content:center;
  font-size:10.5px;font-weight:800;color:#fff;flex:0 0 30px;
  box-shadow:var(--opsiq-shadow-sm);
  overflow:hidden;
  letter-spacing:.02em;
}
.opsiq-msg-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.opsiq-msg-avatar.ai{background:linear-gradient(135deg, var(--opsiq-fab-grad-start), var(--opsiq-fab-grad-end))}
.opsiq-msg-avatar.admin{background:linear-gradient(135deg, #0f766e, #14b8a6)}
.opsiq-msg-avatar.client{background:linear-gradient(135deg, #475569, #64748b);order:2}
.opsiq-avatar-hidden .opsiq-msg-avatar{display:none}

.opsiq-msg-stack{display:flex;flex-direction:column;gap:4px;max-width:82%;min-width:0}
.opsiq-msg-row.client .opsiq-msg-stack{align-items:flex-end}
.opsiq-msg-meta{font-size:10.5px;color:var(--opsiq-muted,#64748b);padding:0 4px;font-weight:600;letter-spacing:.01em}
.opsiq-msg-bubble{
  max-width:100%;padding:11px 14px;
  border-radius:18px;
  line-height:1.52;
  word-break:break-word;white-space:pre-wrap;
  font-size:13.5px;
  box-shadow:var(--opsiq-shadow-sm);
  position:relative;
}
.opsiq-bubble-soft .opsiq-msg-bubble{border-radius:22px}
.opsiq-bubble-square .opsiq-msg-bubble{border-radius:10px}

.opsiq-msg-bubble.client{
  background:linear-gradient(135deg, var(--opsiq-client-bg, #4f46e5), color-mix(in srgb, var(--opsiq-client-bg, #4f46e5) 80%, #ffffff));
  color:var(--opsiq-client-text, #ffffff);
  border-bottom-right-radius:6px;
  box-shadow:0 4px 14px color-mix(in srgb, var(--opsiq-client-bg, #4f46e5) 35%, transparent);
}
.opsiq-msg-bubble.ai{
  background:color-mix(in srgb, var(--opsiq-ai-bg, #f8fafc) 94%, transparent);
  color:var(--opsiq-ai-text, #0f172a);
  border-bottom-left-radius:6px;
  border:1px solid color-mix(in srgb, var(--opsiq-border, #e2e8f0) 70%, transparent);
  backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);
}
.opsiq-msg-bubble.admin{
  background:linear-gradient(135deg, var(--opsiq-admin-bg, #dbeafe), color-mix(in srgb, var(--opsiq-admin-bg, #dbeafe) 85%, #ffffff));
  color:var(--opsiq-admin-text, #0f172a);
  border-bottom-left-radius:6px;
  border:1px solid color-mix(in srgb, var(--opsiq-admin-bg, #dbeafe) 70%, transparent);
}

.opsiq-msg-bubble a{color:var(--opsiq-fab-grad-start, #4f46e5);text-decoration:underline;text-underline-offset:2px}
.opsiq-msg-bubble.client a{color:#fff;text-decoration:underline}

/* Product card link preview */
.opsiq-product-card{
  display:flex;gap:10px;align-items:center;
  margin-top:10px;padding:10px 12px;
  border-radius:14px;
  background:rgba(255,255,255,.72);
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 70%, transparent);
  color:var(--opsiq-text,#0f172a);
  text-decoration:none;
  transition:transform .15s ease, box-shadow .15s ease;
}
.opsiq-product-card:hover{transform:translateY(-1px);box-shadow:var(--opsiq-shadow-sm)}
.opsiq-product-card-icon{width:36px;height:36px;border-radius:10px;background:linear-gradient(135deg, var(--opsiq-fab-grad-start), var(--opsiq-fab-grad-end));color:#fff;display:flex;align-items:center;justify-content:center;font-size:16px;flex:0 0 36px}
.opsiq-product-card-body{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}
.opsiq-product-card-title{font-size:12.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.opsiq-product-card-sub{font-size:11px;color:var(--opsiq-muted,#64748b);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.opsiq-product-card-arrow{font-size:14px;color:var(--opsiq-muted,#64748b)}

.opsiq-msg-attachment{display:inline-flex;align-items:center;gap:6px;margin-top:8px;color:inherit;text-decoration:underline;font-size:12px;font-weight:600}

/* Typing indicator */
.opsiq-client-typing{
  margin:0 16px 8px;
  display:none;align-items:center;gap:8px;
  color:var(--opsiq-muted,#64748b);font-size:12px;font-weight:600;
  padding:8px 12px;border-radius:14px;
  background:color-mix(in srgb, var(--opsiq-ai-bg,#f8fafc) 80%, transparent);
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 60%, transparent);
  width:fit-content;
}
.opsiq-client-typing.show{display:inline-flex}
.opsiq-client-typing .dot{width:6px;height:6px;border-radius:999px;background:#94a3b8;display:inline-block;animation:opsiqTyping 1.15s infinite ease-in-out}
.opsiq-client-typing .dot:nth-child(2){animation-delay:.14s}
.opsiq-client-typing .dot:nth-child(3){animation-delay:.28s}
@keyframes opsiqTyping{0%,80%,100%{transform:translateY(0);opacity:.45}40%{transform:translateY(-4px);opacity:1}}

/* Suggestions */
.opsiq-client-suggestions{padding:0 16px 10px;display:flex;gap:8px;flex-wrap:wrap}
.opsiq-suggestion{
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 70%, transparent);
  background:color-mix(in srgb, var(--opsiq-bg,#ffffff) 65%, transparent);
  color:var(--opsiq-text,#0f172a);
  padding:8px 13px;border-radius:999px;cursor:pointer;
  font-weight:600;font-size:12px;
  backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);
  transition:all .15s ease;
}
.opsiq-suggestion:hover{
  background:var(--opsiq-chip-hover-bg, #e0e7ff);
  color:var(--opsiq-chip-hover-text, #1e1b4b);
  transform:translateY(-1px);
  border-color:color-mix(in srgb, var(--opsiq-chip-hover-bg,#e0e7ff) 65%, var(--opsiq-border,#e2e8f0));
}

/* -------- Composer -------- */
.opsiq-client-compose{
  padding:12px 14px 14px;
  border-top:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 60%, transparent);
  background:linear-gradient(135deg, var(--opsiq-compose-grad-start, var(--opsiq-bg, #ffffff)), var(--opsiq-compose-grad-end, var(--opsiq-bg, #ffffff)));
  backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);
  position:sticky;bottom:0;
}
.opsiq-client-inputrow{
  display:flex;align-items:center;gap:8px;
  background:var(--opsiq-input-bg, #ffffff);
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 75%, transparent);
  border-radius:999px;
  padding:4px 4px 4px 14px;
  box-shadow:0 2px 10px rgba(15,23,42,.06);
  transition:border-color .15s ease, box-shadow .15s ease;
}
.opsiq-client-inputrow:focus-within{
  border-color:color-mix(in srgb, var(--opsiq-fab-grad-start,#6366f1) 55%, var(--opsiq-border,#e2e8f0));
  box-shadow:0 0 0 3px color-mix(in srgb, var(--opsiq-fab-grad-start,#6366f1) 14%, transparent);
}
.opsiq-client-inputrow #opsiq-client-text-v2{flex:1}
.opsiq-client-inputrow .opsiq-send-btn{flex:0 0 36px;width:36px;height:36px;align-self:center;border-radius:999px}
.opsiq-client-composebox{
  border:none;
  border-radius:0;
  padding:0;
  background:transparent;
  position:relative;
  box-shadow:none;
  transition:none;
}
.opsiq-client-composebox:focus-within{
  border:none;
  box-shadow:none;
}
#opsiq-client-text-v2{
  width:100%;border:none;outline:none;resize:none;
  min-height:22px;max-height:96px;
  background:transparent;font:inherit;color:var(--opsiq-input-text, var(--opsiq-text,#0f172a));
  line-height:1.45;padding:6px 2px;font-size:13.5px;
  overflow-y:auto;scrollbar-width:none;
  -ms-overflow-style:none;
}
#opsiq-client-text-v2::-webkit-scrollbar{display:none;width:0;height:0}
#opsiq-client-text-v2::-webkit-resizer{display:none}
#opsiq-client-text-v2::placeholder{color:var(--opsiq-muted,#94a3b8)}
.opsiq-client-preview{margin:0 4px 6px;padding:8px 11px;border-radius:12px;background:color-mix(in srgb, var(--opsiq-ai-bg,#f8fafc) 80%, transparent);color:var(--opsiq-muted,#64748b);font-size:11.5px;border:1px dashed color-mix(in srgb, var(--opsiq-border,#e2e8f0) 60%, transparent);display:none;width:100%}
.opsiq-client-preview.show{display:block}
.opsiq-client-tools{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:6px;padding:0 2px 2px}
.opsiq-client-tools .opsiq-human-btn{margin-left:auto}
.opsiq-client-tools-left{display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.opsiq-tool-btn{
  min-width:30px;height:30px;border:none;background:transparent;border-radius:9px;cursor:pointer;
  color:var(--opsiq-muted,#64748b);display:inline-flex;align-items:center;justify-content:center;
  font-size:15px;transition:background .15s ease, color .15s ease;
  padding:0 6px;
}
.opsiq-tool-btn:hover{background:color-mix(in srgb, var(--opsiq-ai-bg,#f8fafc) 90%, transparent);color:var(--opsiq-text,#0f172a)}
.opsiq-human-btn{
  padding:7px 12px;border-radius:999px;
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 60%, transparent);
  background:color-mix(in srgb, var(--opsiq-bg,#ffffff) 85%, transparent);
  font-weight:700;cursor:pointer;color:var(--opsiq-text,#0f172a);
  font-size:11.5px;display:inline-flex;align-items:center;gap:6px;
  transition:all .15s ease;
}
.opsiq-human-btn:hover{background:color-mix(in srgb, var(--opsiq-ai-bg,#f8fafc) 90%, transparent);transform:translateY(-1px)}
.opsiq-send-btn{
  width:38px;height:38px;border:none;border-radius:13px;
  background:linear-gradient(135deg, var(--opsiq-button-grad-start), var(--opsiq-button-grad-end));
  color:var(--opsiq-button-text,#fff);
  font-size:15px;cursor:pointer;
  display:inline-flex;align-items:center;justify-content:center;
  box-shadow:
    0 6px 14px -2px color-mix(in srgb, var(--opsiq-button-grad-start,#6366f1) 45%, transparent),
    inset 0 1px 0 rgba(255,255,255,.25);
  transition:transform .15s ease, box-shadow .15s ease;
}
.opsiq-send-btn:hover{transform:translateY(-1px) scale(1.03)}
.opsiq-send-btn:active{transform:scale(.94)}
.opsiq-send-btn[disabled]{opacity:.55;cursor:not-allowed;transform:none}
.opsiq-attach-name{max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;color:var(--opsiq-muted,#64748b);font-weight:600}

/* Emoji box */
.opsiq-emoji-box{
  position:absolute;left:10px;bottom:54px;display:none;
  gap:4px;flex-wrap:wrap;width:236px;padding:9px;
  border-radius:14px;
  background:rgba(255,255,255,.92);
  border:1px solid color-mix(in srgb, var(--opsiq-border,#e2e8f0) 65%, transparent);
  box-shadow:var(--opsiq-shadow-md);
  backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);
  z-index:5;
}
.opsiq-emoji-box.open{display:flex}
.opsiq-emoji-box button{width:32px;height:32px;border:none;background:transparent;border-radius:9px;cursor:pointer;font-size:18px;transition:background .12s}
.opsiq-emoji-box button:hover{background:rgba(99,102,241,.08)}

/* Footer */
.opsiq-client-foot{
  display:flex;justify-content:space-between;align-items:center;gap:10px;
  margin-top:10px;padding:0 6px;font-size:10.5px;
  color:var(--opsiq-brand-alpha, var(--opsiq-muted,#64748b));
  font-weight:600;letter-spacing:.02em;
}
/* Panel placement relative to FAB */
.opsiq-pos-bottom-right .opsiq-client-panel{right:20px;bottom:100px}
.opsiq-pos-bottom-left  .opsiq-client-panel{left:20px; bottom:100px}
.opsiq-pos-top-right    .opsiq-client-panel{right:20px;top:100px}
.opsiq-pos-top-left     .opsiq-client-panel{left:20px; top:100px}
.opsiq-pos-middle-right .opsiq-client-panel{right:20px;top:50%;transform:translateY(-50%)}
.opsiq-pos-middle-left  .opsiq-client-panel{left:20px; top:50%;transform:translateY(-50%)}
.opsiq-pos-center       .opsiq-client-panel{left:50%; top:50%;transform:translate(-50%,-50%)}

.opsiq-pending .opsiq-msg-bubble.client{opacity:.68}

/* Mobile */
@media (max-width:640px){
  #opsiq-client-widget-v2{right:12px!important;left:auto!important;bottom:12px!important;top:auto!important}
  .opsiq-client-fab{position:fixed;right:14px;bottom:14px;width:58px;height:58px;min-width:58px;min-height:58px;border-radius:18px}
  .opsiq-icon-pill .opsiq-client-fab{width:auto;padding:0 18px 0 14px}
.opsiq-welcome-teaser-name{font-size:12px;margin-bottom:8px}
  .opsiq-welcome-teaser-body{font-size:var(--opsiq-welcome-popup-font-size,14px);line-height:1.6}
  .opsiq-welcome-teaser-tail{display:block}
  .opsiq-client-panel{
  position:fixed;z-index:2147481001;
    left:10px!important;right:10px!important;
    top:10px!important;bottom:10px!important;
  width:min(var(--opsiq-panel-width, 420px), calc(100vw - 28px));
    transform:none!important;max-width:none;max-height:none;
    border-radius:22px;
  }
  .opsiq-client-brand-copy span{max-width:180px}
  .opsiq-client-foot{flex-direction:row;align-items:center}
}

/* No-glass fallback */
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-panel,
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-statusbar,
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-compose,
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-msg-bubble.ai,
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-emoji-box{
  backdrop-filter:none;-webkit-backdrop-filter:none;
}
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-panel{background:var(--opsiq-bg,#fff)}
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-statusbar{background:var(--opsiq-bg,#fff)}
#opsiq-client-widget-v2.opsiq-no-glass .opsiq-client-compose{background:linear-gradient(135deg, var(--opsiq-compose-grad-start, var(--opsiq-bg, #fff)), var(--opsiq-compose-grad-end, var(--opsiq-bg, #fff)))}

/* ── Pure glassmorphism mode (when user picks 'none' for widget bg or composer) ── */
#opsiq-client-widget-v2.opsiq-bg-glass .opsiq-client-panel{
  background:linear-gradient(180deg, rgba(255,255,255,.14), rgba(255,255,255,.08)) !important;
  backdrop-filter: blur(var(--opsiq-blur, 22px)) saturate(1.5);
  -webkit-backdrop-filter: blur(var(--opsiq-blur, 22px)) saturate(1.5);
  border:1px solid rgba(255,255,255,.22);
}
#opsiq-client-widget-v2.opsiq-theme-dark.opsiq-bg-glass .opsiq-client-panel{
  background:linear-gradient(180deg, rgba(15,23,42,.42), rgba(15,23,42,.28)) !important;
  border:1px solid rgba(255,255,255,.10);
}
#opsiq-client-widget-v2.opsiq-bg-glass .opsiq-client-statusbar{
  background:rgba(255,255,255,.10) !important;
  backdrop-filter: blur(calc(var(--opsiq-blur, 22px) * 0.7)) saturate(1.4);
  -webkit-backdrop-filter: blur(calc(var(--opsiq-blur, 22px) * 0.7)) saturate(1.4);
}
#opsiq-client-widget-v2.opsiq-theme-dark.opsiq-bg-glass .opsiq-client-statusbar{
  background:rgba(15,23,42,.35) !important;
}
#opsiq-client-widget-v2.opsiq-compose-glass .opsiq-client-compose{
  background:linear-gradient(135deg, rgba(255,255,255,.18), rgba(255,255,255,.10)) !important;
  backdrop-filter: blur(calc(var(--opsiq-blur, 22px) * 0.9)) saturate(1.5);
  -webkit-backdrop-filter: blur(calc(var(--opsiq-blur, 22px) * 0.9)) saturate(1.5);
  border-top:1px solid rgba(255,255,255,.18);
}
#opsiq-client-widget-v2.opsiq-theme-dark.opsiq-compose-glass .opsiq-client-compose{
  background:linear-gradient(135deg, rgba(15,23,42,.48), rgba(15,23,42,.32)) !important;
  border-top:1px solid rgba(255,255,255,.08);
}
/* White-label safety: client chat footer has no product branding. */
.opsiq-client-foot{justify-content:flex-end;}