Adding an IPv4 A record in cPanel Zone Editor

Obtain the correct destination IP from the service you are connecting. Record the existing value and TTL, and check whether the hostname already has a CNAME or an AAAA record that affects how visitors connect.

1. Open Zone Editor, find the domain and choose Manage or its A Record shortcut.
2. Add an A record for the exact hostname, such as app.example.com. Review the completed name to avoid accidentally appending the domain twice.
3. Enter the supplied IPv4 address. The documentation address 192.0.2.10 is an example, not a real hosting destination.
4. Save the record and inspect the final name, type, TTL and address in the zone list.
5. Query the authoritative DNS and then a public resolver. Allow previously cached answers to expire according to their existing TTL before concluding the change failed.

Suppose the destination service assigns an IPv4 address to app.example.com. In cPanel Zone Editor, select the domain and add one A record using the actual assigned address. The documentation address below is not a Nabtech hosting address.

Name:     app.example.com.
Type:     A
TTL:      300
Address:  192.0.2.10

Verification:
dig app.example.com A +noall +answer

Read the result: The final name in the saved zone must be app.example.com, without example.com appended twice. The answer should contain the intended IPv4 value once cached older responses expire. An existing CNAME at that exact name conflicts with an ordinary A record and needs a reviewed decision.

Check any AAAA record and verify that the destination web server recognises app.example.com. DNS does not create a site directory or install a certificate. If cPanel is not authoritative for this domain, make the public record at the actual DNS provider instead.

The hostname should resolve to the intended address. Test the actual website and HTTPS separately because correct DNS does not create hosting configuration or a certificate.

If the old site remains, verify authoritative nameservers and any competing AAAA record. Do not add several conflicting A records unless the service explicitly supports that design. If the wrong address was entered, restore the recorded value and account for cached responses.

• Adding a CNAME record in cPanel
• Editing or deleting a DNS record in cPanel Zone Editor
• Connecting a hosted domain to Cloudflare without breaking email
• Adding MX records for an email provider in cPanel

• cPanel documentation

• ISC BIND: dig and delv reference