Viewing articles tagged 'web hosting'

Accessing the new management tools as an existing hosting customer

Existing customers with an eligible hosting service can use the new management experience and...

Activating free SSL and resolving HTTPS warnings

Our Web Hosting product includes free SSL, allowing supported domains to use HTTPS once the...

Adding supported Apache and nginx directives in Plesk

Use the supported Plesk fields for domain-specific Apache or nginx directives so configuration...

Assign one billing owner to each recurring hosting service

Assign one authoritative billing record to each recurring hosting service and document which...

Build a hosting customer onboarding checklist

Hosting onboarding is complete when the customer can access the right service, understand their...

Building a Web Hosting website with SitePad

SitePad is a visual website-building option advertised with our Web Hosting offering. Where it...

Changing a Plesk website document root safely

The document root identifies the directory a domain serves publicly. Changing it is useful when...

Changing a SiteWorx user password

A SiteWorx user password controls access to that panel user. It is separate from an individual...

Changing or recovering your cPanel password

Your cPanel password controls access to the hosting account and may also be used by its main...

Changing PHP versions, extensions and application limits

Our Web Hosting environment provides PHP management tools where they are enabled for your...

Changing the display language for a SiteWorx user

SiteWorx can store a preferred interface language for each panel user. This changes management...

Changing the language of your Plesk interface

Your Plesk interface language controls the labels and messages you see in the panel. It does...

Changing the language used by cPanel

Change the panel language when you want its labels and navigation in a supported language. This...

Changing your cPanel interface theme and finding familiar tools

A cPanel theme changes how management tools are presented. It does not change your public...

Changing your Plesk customer-account password

Change your Plesk account password when it has been shared, reused or exposed, or as part of an...

Checking and enabling website compression in cPanel

Compression reduces the bytes transferred for text resources such as HTML, CSS and JavaScript....

Checking hosting prices, billing cycles and renewal charges

Check the live product page and your selected order for current prices. Our Web Hosting and...

Checking whether a website outage affects everyone or one connection

A website can fail for one visitor, one network or everyone. Establish the scope before...

Choosing Apache, nginx or nginx with Apache in DirectAdmin

Choose a DirectAdmin web-server stack according to application compatibility, operational...

Choosing between Web Hosting and NabWP Managed WordPress

Choose Nabtech Web Hosting when you need a general hosting account for websites, email and...

Choosing Linux or Windows hosting for your application

Choose the hosting operating system according to the application's requirements. The operating...

Choosing the correct AI Engineer for your hosting service

We offer two hosting products with management workspaces designed for different needs. Nabtech...

Choosing the right Web Hosting plan

Choose your Web Hosting package by matching the applications, websites and email you need to...

Close a hosting service without losing required records

Close a hosting service through a recorded offboarding process that addresses data, access,...

Comparing storage, users and application limits before an upgrade

Compare limits using the actual unit and scope of each service. A mailbox allowance, shared...

Configuring website log rotation in Plesk

Log rotation limits how much local storage old website logs consume while preserving a useful...

Connecting a computer to cPanel Web Disk

A WebDAV client can connect to cPanel Web Disk so remote files appear in a desktop...

Connecting a Windows-hosted application to MySQL or an available SQL Server database

A database connection has four independent parts: a supported database engine, its server...

Connecting an externally registered domain to Nabtech Web Hosting

You can use a domain registered with another company for a website hosted with us. Domain...

Continuing or ending your 7-day hosting trial

To keep the website you created during a trial, continue the existing service by paying its...

Coordinating a support issue across hosting, DNS and email providers

When an issue crosses hosting, DNS, filtering and email providers, send each team the evidence...

Correcting file permissions without using 777

File permissions determine which operating-system identities can read, write or execute a file....

Creating a business mailbox and connecting your email apps

Where email hosting is included and enabled for your Web Hosting account, you can create a...

Creating a downloadable file archive without exposing secrets

Compressing selected files makes a convenient transfer package, but the archive inherits the...

Creating a file or folder in SiteWorx File Manager

Use SiteWorx File Manager to create a small text file or organise website folders. The selected...

Creating a limited additional Plesk user

Create a separate Plesk user for a colleague or contractor instead of sharing the...

Creating a restricted cPanel Web Disk account

Web Disk provides WebDAV access to server files. An additional Web Disk user can manage a...

Creating a restricted DirectAdmin login key

A DirectAdmin login key is a separate credential that can be restricted for an integration or a...

Creating and assigning DirectAdmin user packages

A DirectAdmin user package provides a repeatable starting point for customer limits and...

Creating and monitoring cron jobs and scheduled tasks

Cron jobs run approved account commands on a schedule. They are useful for application...

Creating files and directories in Plesk File Manager

Create a directory to organize site content or a file for a specific application task. File...

Creating files and folders in cPanel File Manager

Create a folder to organise website assets or a file for a specific application task. An empty...

Creating Web Hosting backups and planning a restore

Backup options depend on the Web Hosting package, the enabled tools and the backup arrangements...

Customizing the DirectAdmin Evolution interface

Evolution includes supported branding controls for logos, colours, layouts and navigation. Use...

Define acceptance checks for a completed website migration

Agree migration acceptance checks before moving a customer website. A successful copy operation...

Define support responsibilities between a reseller and provider

Define the responsibilities of your hosting reseller business, upstream provider and customer...

Diagnosing a ModSecurity false positive in Plesk

A legitimate website request can occasionally match a web application firewall rule. Confirm a...

Diagnosing DirectAdmin license and update failures

DirectAdmin licensing and software updates are related but separate checks. Diagnose the exact...

Diagnosing Dovecot login errors on DirectAdmin

A mailbox login failure can come from credentials, TLS, network filtering, suspension or the...

Diagnosing website errors with the Plesk log browser

Plesk Log Browser combines relevant domain log events so you can connect a customer-visible...

Diagnosing website problems with error logs and account information

Our Account Manager can bring useful troubleshooting information for supported Web Hosting...

Editing a text file in cPanel File Manager

File Manager can make a focused change to a website text or configuration file. Saving writes...

Editing a website file safely in Plesk

Plesk File Manager can make a small, controlled edit to a website file. Use a text or code...

Editing a website file safely in SiteWorx File Manager

The SiteWorx file editor can make a small text change directly on the server. Because saving...

Extracting a website archive safely in cPanel

Extracting a website archive expands its files into a server directory. Preview the archive’s...

Extracting an archive in SiteWorx Tiny File Manager

Tiny File Manager can extract supported ZIP archives for a SiteWorx domain. Extract into a...

Finding and editing .htaccess in cPanel

The .htaccess file can control redirects, access restrictions and application rewrite rules on...

Finding hidden configuration files in cPanel File Manager

Files whose names begin with a dot are hidden by some directory views. They commonly hold...

Finding the control panel and management tools for your hosting service

Your client area is the starting point for managing a service. Eligible Web Hosting services...

Finding the current Account Preferences controls in cPanel

Current cPanel versions group several account settings in Account Preferences. Use this page to...

Fixing a Plesk Windows website permission problem

A Windows website permission error should be corrected for the actual application identity and...

Following an AI Engineer investigation from diagnosis to verification

Our AI Engineers are designed to work through a technical task in stages. A typical workflow is...

Following SiteWorx web-server logs during a reproducible error

Use the web-server log viewer while reproducing a specific error to connect the browser symptom...

Getting started with Nabtech Web Hosting

Nabtech Web Hosting is our general hosting service for websites and compatible web...

Getting your first website online with Windows hosting and Plesk

Use this guide when your Nabtech service specifies Windows hosting with Plesk. Your computer...

Giving a colleague limited cPanel access with Manage Team

Manage Team can give colleagues their own cPanel identities with selected roles and services...

Hosting multiple websites and addon domains on one account

You can host multiple websites on a Web Hosting package that includes the required domain and...

Improving website performance with LiteSpeed, NVMe and account optimisation

Our Web Hosting offering uses technologies such as LiteSpeed, NVMe storage and CloudLinux to...

Installing and maintaining website applications with Softaculous

Our Web Hosting offering includes access to application installation tools such as Softaculous...

Installing current Plesk on a supported Linux server

Install the current supported Plesk release on a clean server when you need a hosting control...

Installing DirectAdmin on a supported Linux server

DirectAdmin provides hosting administration through its administrator, reseller and user...

Investigate a hosting invoice dispute with a clear record

Investigate a disputed hosting invoice by tracing the agreed service, billing period and...

Investigating a blocked IP in Plesk Fail2Ban

Fail2Ban can temporarily block an IP after repeated matching failures in service logs....

Investigating DirectAdmin disk-usage differences

DirectAdmin totals, filesystem usage and an individual directory size can differ because they...

Keep a useful timeline during a hosting incident

Keep one incident timeline that separates observations, decisions and actions. The record...

Keeping external business email while hosting your website with Nabtech

Your website can be hosted with us while your domain's email remains with an external mail...

Launch your institution’s website and email after domain approval

Approval of your institutional domain is an important milestone, but it is not the entire...

Logging in to DirectAdmin securely

DirectAdmin is the hosting control panel for services that use that platform. Its login is...

Logging in to Plesk securely

Use Plesk to manage the websites and services included in a Plesk hosting subscription. The...

Maintain a licence and integration inventory for a hosting business

Maintain a licence and integration inventory so your team knows what each installation depends...

Manage test accounts and credentials for billing integrations

Give each billing integration a controlled test environment and credentials appropriate to its...

Managing databases, users and application connections

Our Web Hosting management tools support database administration for the database services...

Managing hosting cancellations, refund requests and trial decisions

A free trial, cancellation and refund are different processes. The 7-day trial lets you assess...

Managing privacy and analytics choices for your Nabtech account and website

Review account privacy choices separately from analytics installed on your own website. A...

Managing your Web Hosting service in the Account Manager

Our built-in Account Manager brings the everyday controls for your Web Hosting service into...

Map each hosting plan to its actual technical delivery

Maintain a delivery record for every hosting plan so the website description, billing product...

Migrating a subscription with Plesk Migrator

Plesk Migrator transfers supported hosting accounts into a destination Plesk server and...

Monitor prepaid supplier balances before automated orders fail

Monitor prepaid supplier balances as part of service delivery. A customer can successfully pay...

Moving a live website with minimal disruption

A careful migration separates preparation, testing and the final change that sends visitors to...

Moving a website onto Nabtech Cloud Hosting

Our Cloud Hosting provides a hosting account with the tools and resource allocation shown in...

Opening your AI Engineer and starting the first session

You open the appropriate AI Engineer from your client area after selecting the service you want...

Plan customer communication for hosting maintenance

A useful maintenance notice tells affected customers what will change, when it will happen and...

Prepare a hosting reseller launch checklist

Launch a hosting reseller offer only after one complete customer journey works: order, payment,...

Prepare a useful escalation to your upstream hosting provider

A useful provider escalation states the affected resource, observed failure, impact and exact...

Preparing a hosting capacity brief for an online store

Prepare a capacity brief before choosing or upgrading hosting for an online store. Product...

Preparing for your free website migration to Nabtech

We advertise free migration assistance for Web Hosting and NabWP. The first step is to tell us...

Preparing Node.js, Python, Ruby and custom applications for Web Hosting

Application support depends on the runtime, versions and deployment tools enabled for your...

Preventing overlapping scheduled jobs on hosting

Overlapping scheduled jobs can compete for resources or process the same work twice when one...

Protecting a staging directory with a password in Plesk

Password-protected directories add an HTTP authentication prompt before visitors can read a...

Protecting credentials and customer information during AI assistance

Give our AI Engineer enough information to understand your request while limiting unnecessary...

Protecting your Web Hosting website and responding to a compromise

Our Web Hosting environment combines hosting-level protections with account tools that help you...

Publishing an ASP.NET application to eligible Windows hosting

Before publishing, establish whether your application uses ASP.NET Framework or ASP.NET Core....

Reading the AI Engineer activity feed and confirming a successful result

The activity feed shows the work our AI Engineer is attempting during your session. You may see...

Reconcile hosting orders invoices payments and provisioned services

Reconcile hosting by connecting four records: the customer's order, the invoice, the payment...

Record and review changes to customer hosting services

Use a concise change record when modifying a customer service in a way that affects...

Recovering a recently deleted file from cPanel File Manager Trash

cPanel File Manager can move deleted items to Trash unless permanent deletion was selected. If...

Recovering selected website files with CodeGuard

Use selective file restore when only identified files or folders need to return to an earlier...

Resetting a forgotten Plesk password

Use password recovery when you cannot sign in to your Plesk account. Recovery depends on the...

Resolving an IP or login block without repeated lockouts

A blocked connection can follow repeated incorrect logins, suspicious requests or an...

Responding to CodeGuard website-change notifications

Use CodeGuard change notifications to identify unexpected file changes and backup problems. An...

Reviewing and changing CustomBuild options

CustomBuild options describe the server software stack that DirectAdmin builds and configures....

Reviewing Rspamd filtering on a DirectAdmin server

Investigate an Rspamd decision using the message score, matched symbols and selected action. A...

Revoking a departing team member’s cPanel access

Offboarding a cPanel team user requires reviewing their panel identity and any separate...

Run and document a hosting backup restore exercise

Test a hosting backup by restoring it into an isolated destination and checking the recovered...

Securing the DirectAdmin server hostname

The DirectAdmin server hostname certificate protects the management endpoint and the services...

Set recovery objectives for hosting services

Set recovery objectives around the business effect of losing data or service access. These...

Setting the default document for an IIS website in Plesk

The IIS default-document list controls which file is served when a visitor requests a directory...

Setting up DirectAdmin two-step authentication

DirectAdmin two-step authentication adds a time-based verification code to the account login....

Setting up subdomains and website redirects

A subdomain creates an address beneath a domain you own, such as shop.example.com or...

Starting your 7-day Web Hosting or NabWP free trial

We offer a 7-day free trial for our Web Hosting and NabWP Managed WordPress products. The trial...

Suspending and reinstating a DirectAdmin user safely

Suspension temporarily restricts a DirectAdmin account without deleting its stored website and...

Testing your website during the 7-day hosting trial

Use the trial to answer a practical question: can this product run your project comfortably and...

Troubleshooting an unavailable website or a broken customer function

Start by identifying what is actually failing. Check whether the whole website is unavailable...

Troubleshooting email delivery, spam placement and authentication records

Begin by separating the problem into receiving, sending or inbox placement. A mailbox that...

Troubleshooting IIS and application errors on Windows hosting

A Windows website can fail at DNS, TLS, IIS or application level. Record the exact address,...

Understanding CPU, memory and resource limits on Cloud Hosting

When a cloud-hosted website slows down, first identify which resource is under pressure. More...

Understanding CPU, RAM, storage, inodes and data transfer

Hosting resource measurements describe different kinds of usage. Consider them together when...

Understanding customized subscriptions and plan synchronization in Plesk

A Plesk service plan defines reusable subscription resources and permissions. A subscription...

Understanding hosting uptime, support and service-credit reviews

We advertise a 99.9% uptime guarantee and 24/7 support for these hosting products. The uptime...

Understanding Nabtech Cloud Hosting and when to choose it

Our Cloud Hosting provides hosting plans with stated CPU, memory and other resource allowances....

Understanding nginx proxy mode and static files in Plesk

On Plesk for Linux, nginx can work in front of Apache or handle a domain without passing...

Understanding symlinks and hosting directory access

A symbolic link points to another filesystem path instead of containing an independent copy of...

Understanding unmetered bandwidth and unlimited hosting features

Unmetered bandwidth and unlimited feature labels describe particular parts of a hosting...

Updating contact information in your Plesk account

Plesk stores contact information for the customer account that owns subscriptions. Accurate...

Updating cPanel contact details and account alerts

cPanel contact settings determine where hosting alerts and password-reset notices are sent....

Updating DirectAdmin software through CustomBuild safely

CustomBuild updates the software components it manages, such as the web server and PHP. Keep...

Upgrading a reseller hosting plan without losing track of customer accounts

An upgrade to reseller hosting changes the resources or account allowance available to your...

Upgrading your hosting plan as your website grows

We provide a route to grow your hosting service as its requirements change. Start by opening...

Uploading and managing website files in the Account Manager

Our Account Manager includes file tools for supported Web Hosting accounts, allowing you to...

Uploading website files with cPanel File Manager

File Manager is useful for a small deployment or a single file change without installing an FTP...

Uploading website files with Plesk File Manager

Plesk File Manager uploads website files without requiring a separate transfer client. Upload...

Uploading website files with SiteWorx File Manager

SiteWorx File Manager uploads files into the selected domain’s filesystem. Choose the correct...

Using AI Engineer approvals and Auto mode

Approval controls determine when our AI Engineers may proceed with changes during a session....

Using cPanel alongside the Nabtech Account Manager

Our new Account Manager gives you a convenient way to work from your client area, while cPanel...

Using Plesk Repair diagnostics before making repairs

The Plesk Repair utility can diagnose inconsistencies in managed services and configuration....

Using SSH, the browser terminal and Git for website development

Where SSH is enabled for your package, our Web Hosting tools can provide account-level...

Using the Hosting AI Engineer for account management and technical work

Our Hosting AI Engineer brings practical technical assistance into the Account Manager for your...

Verify account authority before changing hosting access

Verify both identity and account authority before changing hosting access. A person may be a...

When to rebuild DirectAdmin web-server configuration

A CustomBuild configuration rewrite regenerates managed web-server settings from DirectAdmin...

Where did Webalizer go after an InterWorx upgrade?

Webalizer was removed from InterWorx 8, so older instructions that point to a Webalizer menu do...

Why can I see a file but not edit or delete it?

A file can be visible but not writable because its owner, directory permissions or the hosting...

Write a handover runbook for a hosting service

A hosting handover runbook should let another authorised operator understand the service,...

Writing an effective request for your AI Engineer

A useful request gives our AI Engineer a clear outcome, enough evidence to locate the problem,...