Using RDAP and registration lookup without exposing your account

A public domain lookup can help identify a registrar, domain status, nameservers and registration dates. Modern generic-domain lookup increasingly uses RDAP, the Registration Data Access Protocol. A blank or redacted registrant field does not prove that a domain is unowned or available to register.

01 Run a useful lookup

  1. Enter the domain name itself, without a page path or email address, in a trusted registration lookup such as ICANN Lookup or the relevant registry's service.
  2. Read the registrar and registry information so you know which organisation handles the registration. We may handle your domain support while an accredited upstream registrar appears in public data.
  3. Review status codes and nameservers. Record the lookup time because registration details can change.
  4. Compare the result with your client-area domain record. Check the exact spelling, including internationalised names where applicable.
  5. If the records conflict, contact support with the domain, the relevant public result and your account reference.

02 Understand privacy and redaction

Public contact data can be withheld or redacted according to policy, law and the applicable registration service. Privacy does not remove your obligation to provide accurate details to the registrar. Keep those details current through the authorised account process.

RDAP is the modern standard for generic-domain registration data. ICANN's transition ended the general WHOIS obligation for most generic registries and registrars in January 2025, with specified exceptions. Country-code registries can use their own lookup systems and policies.

03 Prove control through the right channel

A screenshot of public lookup data is not sufficient authority to change an account. For access recovery, use our verification process and provide requested ownership evidence privately. Never publish an EPP transfer code, API key, invoice token or identity document in a public lookup discussion.

What can registration lookup not tell me about a website?

Registration data does not show whether a website application is healthy, whether email is delivered or whether a certificate is installed correctly. Use DNS and service checks for those questions. Likewise, a privacy label does not establish that a website is safe or unsafe; assess its identity and conduct separately.

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