Our current offer provides 5 free daily AI requests on each eligible service, presented as the included daily AI allowance. The counter is tied to the WHMCS service and resets on the UTC calendar day at 00:00 UTC. Unused daily allowance does not roll over into an accumulated balance.

1. Open the intended service and review its displayed free allowance and paid balance.
2. Prioritise the most useful task and prepare the facts before starting.
3. Use a precise request and a clear success test so the Engineer can avoid unnecessary repeated investigation.
4. Review completed steps before continuing a paused task.
5. Coordinate with other people working on websites under the same service.
6. When the free allowance is exhausted, choose whether to wait for the next UTC day or use available paid credits.

Not necessarily. An Engineer investigation can take several AI steps, and a full website build has planning and page-generation work. One visible task can therefore consume multiple requests. The displayed remaining allowance and activity are more useful than counting chat messages alone.

No. Paid credits are metered from AI token usage and belong to the service. A larger job can cost more than a short one. The system can reserve an estimated amount while work is running and settle the actual usage afterward.

Do not assume allowances or paid balances are interchangeable. Check the specific service shown before purchasing or starting work. A separate Web Hosting service uses its relevant hosting allowance, while the WordPress tools on one NabWP service share the website allowance.

A provider problem or the platform's monthly AI budget can pause new requests independently of your paid balance. Read the displayed message and contact support if the reason is unclear. Avoid buying repeated packs before checking whether insufficient service credits are actually the blocker.

• Understanding your 5 free daily AI Engineer credits
• Checking daily AI credit renewal and unused allowances
• Checking a paid AI credit purchase before retrying a job
• Asking AI Engineer to inspect a slow WordPress page

• NabWP managed WordPress hosting