Your registrar's nameserver selection decides which DNS service publishes the domain's records. Your hosting service supplies the website or mail resources behind those records. Choose the nameservers that match the service you intend to operate, then make sure its zone contains the required entries.
IN THIS ARTICLE
01 If you host the website with us
Use the hosting nameservers or other DNS arrangement provided for that specific hosting service. If you deliberately use advanced DNS instead, you must publish the hosting server's correct website records and preserve its mail configuration yourself. Selecting advanced DNS does not automatically configure every hosting record or move the website.
02 If only your DNS is with us
Use the nameservers assigned by your DNS package and publish the records supplied by your external website and email providers. You do not need to move domain registration solely to use a permitted external-domain DNS allowance, but you must prove control and update delegation at the registrar when ready.
03 If you use custom nameservers elsewhere
Manage the live DNS zone with the provider that those nameservers belong to. A zone visible in our manager can be prepared for a future move, but it will not replace answers from a different authoritative provider. Some packages require delegation before enabling customer edits.
What should I prepare before changing my domain nameservers?
- Record the current nameservers and export the complete live zone.
- Identify the website, mail and other services that must continue working.
- Prepare those records on the destination DNS service.
- Review DNSSEC and any parent DS record.
- Change the registrar's nameservers to the exact set assigned to your chosen service.
- Check delegation and test the website, HTTPS and email during the transition.
04 Use the assigned values
Nameserver names can differ between hosting plans, DNS packages and reseller arrangements. Copy the actual values from your service details or the manager rather than using names from an unrelated guide. Do not mix one nameserver from an old provider with one from the new provider unless both are intentionally configured to serve the same current zone.
If the client-area selection appears different from what you expected, compare the real public delegation with the saved service instructions. Tell support which outcome you want: hosting DNS, DNS-only management or a named external provider. That is more useful than changing records repeatedly in several panels.
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