Choose a monitored address controlled by the account owner. An independently hosted recovery address can remain reachable during a hosting outage. Confirm access to both old and new mailboxes before making the change where possible.

1. Sign in to the intended Plesk customer account. Open Account > My Profile or the current profile menu.
2. Locate the profile email field. Check that you are editing the customer profile rather than an individual hosted mailbox or additional user.
3. Enter the new address carefully. Avoid a temporary employee mailbox unless your organization has an agreed ownership and handover process.
4. Save the profile and complete any verification requested by your installation. Reopen the profile to confirm the stored address.
5. Review separately whether the Nabtech client-area contact, registrar contact, scheduled-task notifications or application alerts also need updating. These settings can remain independent.

Confirm the new mailbox can receive external mail and any verification message. Record the change in your account-access notes. Keep the old address monitored during the transition if it remains under your control.

If the email field is unavailable, your account role or external identity system may control it. Ask support to confirm the correct process. If you mistyped the address but still have an active session, correct it immediately. Do not deliberately lock yourself out merely to test a reset; ensure a trusted recovery path is available first.

• Changing your Plesk customer-account password
• Resetting a forgotten Plesk password
• Updating contact information in your Plesk account
• Changing the language of your Plesk interface

• Plesk: Managing Your User Account
• Plesk: Customer Account Administration