1. Open Orders and List All Orders or Pending Orders, then open the relevant order.
2. Check the customer, items, invoice, payment transaction and any fraud-screening result. Confirm that the order matches the customer's request.
3. Inspect each related service or domain. Determine whether hosting creation or domain registration has already completed.
4. For an item that still needs provisioning, verify its selected server, package or registrar and the available creation option.
5. Select Run Module Create or the corresponding creation control only where the remote action is required. Review welcome-email options, then use Accept Order.
6. Verify each item's result and investigate any failure through Module Queue.

An order can remain awaiting administrative review while its paid items have been activated under the product's automation settings. Conversely, accepting the review record without running the necessary module action does not establish that a remote account exists. Check the service and provider result directly.

Review the exact action before using Cancel Order, Cancel and Refund, Set as Fraud or Delete Order. Some of these actions can terminate active provisioned services or change associated invoices. Deleting an order can remove related records and is unsuitable for keeping a normal audit trail of a disputed purchase.

If only one item is wrong, investigate an item-level correction rather than applying an order-wide action to a mixed order. Confirm any refund separately against the gateway transaction and the customer's approved request.

Keep an internal note of the review, exceptions and any manual fulfilment. This helps the next administrator distinguish an intentionally approved unpaid arrangement from a missed payment check.

• Handle a WHMCS order held for fraud review
• Investigate a paid WHMCS order that did not create hosting
• Process and reconcile a WHMCS refund
• Run an end-to-end WHMCS test order before launch

• WHMCS order management
• WHMCS: activate an order
• WHMCS: automatically provision services