Adding an OX App Suite mailbox through the service controls Create an OX mailbox for each person who needs an independent sign-in and mail store. Check the Nabtech service's purchased mailbox quantity before…

Changing or resetting an OX App Suite mailbox password The OX mailbox password protects email access and is separate from the Nabtech client-area password. Reset the mailbox credential through the authorised…

Changing the display name shown on OX outgoing email The sender name is the text recipients see beside an OX email address. Set it to identify the person or department accurately, then test the actual…

Checking OX email aliases and the address used for replies An OX alias delivers another address into an existing mailbox. It is suitable when one owner handles several business identities, such as a person's…

Correcting timezone and reminder settings in OX Calendar Check OX's account time zone and the appointment's own zone when meeting times look wrong. The displayed local time can differ correctly between…

Creating a personal distribution list in OX Contacts An OX address-book distribution list stores a set of recipients that you can select when composing mail or arranging an appointment. It is a convenience…

Creating an OX App Suite email signature Add an OX signature that identifies the sender and provides a useful business contact route. Keep essential details as readable text so the message…

Creating an OX calendar appointment and checking invitations Create an OX appointment in the calendar that should own it. Confirm Calendar is enabled for the account and that you have permission to create items in…

Creating and testing OX App Suite mail filter rules OX mail rules can move, mark or forward incoming messages that match specified conditions. Start with one narrow rule and prove its behaviour before…

Creating and updating an OX address-book contact Create an OX contact in the address book that should own it. Use a personal book for private working contacts and an approved shared book for…

Finding email and attachments in OX App Suite Use OX search to locate messages by a known sender, subject fragment, date or attachment. Begin in the correct mailbox and widen the folder scope before…

Handling spam and false positives in OX App Suite Use OX's spam controls to report unwanted mail and correct legitimate messages that were classified incorrectly. Examine a message safely before marking…

Importing and exporting OX calendar data Import an iCalendar file into OX when moving a personal schedule or retaining a historical calendar. Treat the import as a copy of event data, not an…

Importing and exporting OX contacts without duplicates Import contacts into OX using a supported vCard or CSV file. Prepare a small sample first because source systems can map names, addresses and notes…

Managing a recurring appointment in OX Calendar Create a recurring OX appointment for a real repeating schedule, such as a weekly staff meeting. Give the series a sensible end or review date so…

Organising OX mail folders across webmail and devices Use a small set of OX folders to separate work that needs action from completed records. Clear names and predictable rules make it easier to find mail…

Recovering a deleted message in OX App Suite Act promptly after an accidental mail deletion. Stop broad cleanup operations and inspect the mailbox in webmail before changing multiple synchronised…

Reducing OX mailbox storage without losing important mail When an OX mailbox approaches its limit, identify what is consuming space before deleting mail or requesting a plan change. Mailbox capacity and…

Reviewing and configuring approved OX email forwarding Configure automatic forwarding only to an approved address that somebody monitors. Forwarding creates an additional delivery path and can expose…

Saving an OX email message for an independent record Save an OX message as an EML file when you need an independent working copy or an original for support. This preserves more message detail than copying…

Sending attachments and file links from OX App Suite Send a file from OX as an ordinary attachment or, where enabled, a Drive Mail download link. Choose the method according to the file size and who should…

Setting an OX vacation notice and its active dates Set a vacation notice in OX before an absence so senders have a realistic response expectation. Agree a monitored alternative contact before naming that…

Sharing an OX Drive file and removing access afterwards Share an OX Drive file with the people who need it instead of sending multiple uncontrolled copies. The feature requires an eligible account and…

Sharing an OX address book with a team Share an OX address book when a team needs one maintained contact list. Review the entire book before sharing, since entries may include notes or…

Sharing an OX calendar with appropriate permissions Share an OX calendar when colleagues need to see or maintain its schedule. Review existing events first, because access applies to information in the…

Tracking deadlines and completion in OX Tasks Use OX Tasks for work that has a due date and a completion state. Use a calendar appointment when the activity must occupy a specific time. Confirm the…

Uploading and organising files in OX Drive Upload business files to OX Drive when the purchased account includes Drive storage. Choose the correct folder and inspect its sharing before uploading…

Using OX Drive versions and Trash to recover a file Use OX Drive versions to inspect or recover an earlier state of a file without creating a confusing collection of similarly named copies. Confirm that…

Viewing OX message source for a delivery investigation Full message source helps support investigate delivery, forwarding and suspicious sender identities. A screenshot of the visible subject and display…

Working with task participants in an eligible OX account Add participants to an OX task when colleagues need to receive the work item and coordinate its outcome. Agree a responsible owner explicitly so a task…